I'm a Toronto-based product manager and product designer who has toured the tech industry with a background in computer science, across a broad range of roles.
Along the way, I've discovered my underlying passion is in the crafting of products that make peoples' lives better.
I've worked at
Writing
User Guide
Note Toolbar User Guide
Comprehensive documentation I wrote for the Note Toolbar plugin (that I also developed) for Obsidian, including installation, settings guides, use cases, and support material.
Article
The Big Freakin' Requirements Document Must Die. Here's Why.
Article I authored for Blueprint, achieving over 47K+ views on BA Times & republished elsewhere.
Whitepaper
Best Practices in ECM Migration
Whitepaper I wrote for Xenos (acquired by OpenText) to provide lead gen for their electronic content management migration services.
Article
WordCamp Toronto Redux
Wrote a couple articles for blogTO including this recap of that year's WordCamp conference.